Phone Interruptions

March 17th, 2008

On Wednesday morning, March 19, from 5 AM to 7 AM Eastern time we will be upgrading the software running our phone system. There will be interruptions to our office phone service during this time.  We apologize for any inconvenience.

eDOC Statements may be temporarily unavailable.

February 25th, 2008

Due to communications line issues beyond our control eDOC member statements may be temporarily unavailable. The communications line between us and our ISP is intermitently going off line. We have contacted our communications provider and we will notify you when the situation has been resolved. We apologize for any inconvenience.

 The eDOC Client Services Team

iDOCVault Maintenance Scheduled

February 21st, 2008

We will be doing some routine maintenance to iDOCVault on Thursday morning, February 21, between 6:00 and 7:00 a.m. ET. Stored receipt and photo ID images will not be available for viewing (new images can still be created on local workstations as usual).